These guys are so accommodating ~ my appointment was actually for November 10th, I showed up on November 3rd. Clint didn't even mention to me that I was there a week early, he just processed the paperwork and got my car into the shop for the guys to work on. Later that morning while running errands, I heard a strange sound and called the shop. Clint got me back in right away and fixed they made the repair. My car has over 109,000 miles on it and these guys always provide great service, advice and great conversation ~ I'm sure with them as my car care team my car will last another 109,000 without too many issues popping up. Thanks guys!