Auto Repair Eugene

5

These guys do great work at an honest and fair price. Kept me informed what was going on. I would recommend them.

3

Just the normal oil change.

5

Thanks for always doing a great job!

5

Prompt, friendly, knowledgeable staff who explained everything step by step and gave me options in a clear up front manner. Wonderful people, fast turn around, will definitely be coming back if need be and recommending anyone who's looking for a trustworthy, reliable shop who keeps it within budget. This is my new local shop!

5

Prairie Road Automotive, makes it easy to get my car serviced. My car is always taken care of promptly and correctly! I appreciate not having to wait around for a long time. Plus, there's wifi and coffee! :)

5

I love this business and the people who run it! They are absolutely dedicated to quality service. I originally found this business when the service manager of a dealership moved to Dan Bryan's Auto, and I followed him. It was also owned by Bill and Laurie, but has since closed. They have always treated me and my family with respect and been helpful, their prices are fair, and they do quality work. They stand behind their work. I've had issues before, and they've come out to me to either double check it, or fix it. My car was steaming when I got home once. Bill drove out to my house to check it out after I had been in the shop. It was simply oil spilled on the engine, so no big deal. But he came to me in case it was something bigger and double checked it. They've come out to replace a radiator cap and fluids with it as well. Being a female, I've been condescended and talked down to in many shops before, but that's never been the case here. I've always been treated with respect. If I don't understand something, they can explain it in a way that's easy to understand without treating me like an idiot. I've given them crazy deadlines because I need my car every single day for work, and they've always come through for me. Will I return here? Absolutely! They've earned my business for many years and I will definitely return as well as highly recommend this business to everyone. My mother picks up their pens and hands them out at work when someone needs a pen to represent the business.

5

I moved to Eugene 5 years ago and have been going to Prairie Road ever since. They are just great. Excellent work and wonderful people.

5

Honest people who know what they are doing what more can you ask for?

5

Love them, good people

4

Very happy with repair. Took a few days. Lost our key.