Last week I had the pleasure of visiting this awesome shop to have my oil changed. They not only changed my oil but performed an all-points inspection at a better rate/price than I have ever paid for my current vehicle. My experience from the initial phone call to the time I walked out the door for home, was unparalleled. The staff are friendly, welcoming, knowledgeable and have outstanding customer service. While waiting for my vehicle in their beautiful reception/waiting area, an elderly women pulled up and walked in. She stated that her tire pressure sensor light had come on and that she wanted it "fixed". One of the service advisor's informed her that due to the location of the actual tire sensor, she would be better served by returning to the tire shop (she had just come from) because they had the required equipment to fix it. However, he didn't send her on her way without 1st going outside with her to check her tires for any visible damage or immediate cause for concern. He didn't have to do that and he could have easily taken her money to throw her car up on the racks for a "fix" that wasn't even possible. As a female driver/vehicle owner, I've experienced the unscrupulous mechanics/shops. Prairie road automotive made me feel welcome, and NOT like a number or a "clue-less woman driver"! They had all walks of life come through those doors during my visit, and not one person was treated any different than another. They are very inclusive. I will sing their praises to all who ask and even to those that don't.